Knowledge Base
From Getting Results | The Book
Welcome to the Getting Results Knowledge Base! The knowledge base includes includes articles, tools, and job aids for getting results.
Getting Started
Here are some of the most commonly used items from the Knowledge Base:
Knowledge Base at a Glance
| Category | Items |
|---|---|
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One-Page Guides | |
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Fast Track | |
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Cheat Sheets |
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Checklists | |
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Explained |
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Guidelines | |
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How Tos | |
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Scenarios and Solutions | |
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Templates |
|
Content Types Explained
Here is a summary of the content types in the knowledge base:
- Explained - Articles explain, expand, or elaborate on topics (e.g. how things work, design intentions, usage scenarios).
- Cheat Sheets - Cheat Sheets present reference information as a quick view.
- Checklists - Checklists present a simple list of checks to perform ("what to check for")
- Guidelines - Guidelines present the “what to do”, “why”, and “how”.
- How Tos - How Tos are steps to execute an end to end task.
- Scenarios and Solutions - Scenarios and Solutions are mini problem and solution pairs organized around common scenarios.
- Templates - Templates give precise instructions. They show an example of what good looks like inline where possible.
- Visuals - Visuals are figures and illustrations used throughout Getting Results.
